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Why Buy From Saxen

There are many amazing reasons why you should buy from us, so we decided to list them in this handy document. If you ever need to convince your boss, you can show them this! 


1. Customers are at the heart of everything we do

Above all, we are real people working in a real company and like to promote the personal touch between our employees and our customers.  For this reason, we encourage our customers to speak to us via the telephone and provide feedback so we can continue to improve your shopping experience with www.saxen.co.uk.

We have dedicated customer support lines and strive to provide excellence in customer service, you can reach us on 0845 652 2347. (This is a local rate call, not a premium rate number.)

2. We are focused on quality products and service 

Quality of our products and service is a huge focus for us at Saxen. We choose quality furniture from UK and European Manufacturers that we know give you the best for your money as well as meeting the highest of standards. 

Our Sales Team are fully trained and knowledgeable about the products they are selling - they can offer advice on any product on our website to help you reach a decision on which product is best for you. They are also available to discuss products that we have access to but may not be featured on our website, so please don’t hesitate to ask us.

We guarantee a response to any communication either by e-mail or telephone, within 24 hours (next working day) of being submitted.

3. The magic D word - Discounts!

One of the best reasons you should buy with us - we offer discounts for bulk orders! Please contact our Sales Department on 0845 652 2347 if you are placing an order for multiple items to find out what discounts are available. 

4. We are a trusted company, voted by our customers

We can shout about how great we are but we know that customer reviews pack a bigger punch so we are delighted that our reviews speak volumes about us. We have excellent Reviews in partnership with Trustpilot and encourage customers to leave feedback on their shopping experience. Click on the Trustpilot logo to read our reviews.

We have also received a 4.9 Star Rating from customers on our Facebook which you can view here.

5. Security is high on our priority list

We offer a secure shopping site using the latest GeoTrust secure certificate for your peace of mind :

SSL Certificates from GeoTrust are the ultimate online security and trust solution delivering both 256-bit encryption and the True SiteTM trust mark providing third-party website identity validation.

 

  • Sites secured with GeoTrust's SSL certificates are utilising the highest level of encryption or security possible.  This means you can rest assured that communications (e.g. credit card numbers) between your browser and this site's web servers are private and secure when the SSL session is activated.  
  • To check this for yourself, whenever you enter a secure area on our website,  (e.g. Checkout) the http://saxen.co.uk address changes to https://saxen.co.uk and a padlock appears at the top of your browser bar.
  • You can also click on the GeoTrust logo at the bottom of each page and our Geotrust Serial Number and Company details will be displayed. When clicking our GeoTrust Site Seal from within a secure page (e.g. Checkout) this will display our verified by GeoTrust credentials (e.g. Company Details, Address and Telephone Numbers).

 

If you want to talk to us to get even more reasons why you should buy from us, then you can give us a call on 0845 652 2347 or pop in and visit us in our showroom in Newmilns. The address is 2 Stoneygate Road, Newmilns KA16 9AJ.