Just a quick email to say thanks for everything. My new table is great and your service was second to none. Best wishes, Martin Hart
I purchased a leather chair two weeks ago from a gentleman by the name of Alistair. The chair was a gift for my husband which he could return for very little cost if he was unhappy with it in any way. However he was very pleased with the product and I received excellent telephone service. Thank you very much. Best wishes, Julie Steenson
Chair delivered this morning - excellent service and communication throughout this transaction was superb. Many thanks once again ...R W Ostler
Good Morning, I just wanted to let you know that I have recieved both items and I am very happy with them and the service. Congratulations on achieving what most other companies fail to. Many thanks to you and your colleagues. Kind Regards David Beckensale Just a note to confirm receipt of the desk in good condition. Can I just add that apart from the problems with the first delivery, your customer service has been excellent and if required I would have no hesitation in using Saxen again Cheers Bill McNally
Sorry for the late reply but just to let you know i received my replacement part on tuesday fully intact,packaged well, with fragile written all over it.thankyou for the extra time and effort on your part in completing this order.Its a lovely set by the way really pleased now ive finally set it up.
brian
Just to let you know the desk arrived safely in Spain and my daughter is very pleased with it. Thank you for your efficient service. Regards Jenny Moss
Very happy with the efficiency of your company Thank You, Lee Harbour
Thanks very much for your follow-up. Your customer service has been fantastic. The item was just delivered. Thanks very much for your service.
Regards, Kim
Can i say a Big "THANK YOU" to everyone at Saxen Business Solutions for a great service but especially for the great office table that i purchased from you . i have brought it for home use my dad ordered it for me - i am a female and i put the table up in no time at all my dad is a carpenter by trade and he said the quality is great a good sturdy table. and because of limited space i have at home at the momment it fitted the space just lovely this is what i could not find anywhere else. thank you once again. kind regards. Yours Sincerley Miss Sharon Mason
Thanks so much for the reassurance regards delivery, I thought that was probably the case but just wanted to double check! I'm really impressed with the service you have provided so far and I will certainly recommend you to anyone I know who needs any office furniture.
Thanks once again,
Hayley Walker
I hope the desk is as good as the service (!!) As well as speaking to yourself this evening, I have also been contacted by the manufacturer from what appears to be his home and we have arranged delivery for Monday 24 September for around 13.00hrs. Am v impressed. Many thanks. Margaret McCormack
Thank you for your prompt response. I have however received the desk and chair about an hour after I sent the email. May I take this opportunity to say the desk was in perfect condition and the quality was more than I expected. Fantastic value for money and rest assured I will be recommending your company to friends and family. Once again many thanks Kind regards, Miss Zoe Wickes
Hi Alison
Thank you for sorting out the refund. Don't worry about the delay - I know these things happen.
I just wanted to say thank you for your excellent service and all the help and advice you (and Shelly) have given us along the way. I'm only sorry we didn't manage a sale after all that (I certainly loved that mesh chair and was so disappointed to send it back!).
Thanks for being so patient with us - and please pass this on to your boss so he knows what a great, professional team of people he has!
Kind regards
Suzanne
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