Hi Alison, Just thought I would let you know that the replacement arrived safely! The desk looks great, I had spent a long time looking for a good one and at this price nothing else came close. The service was excellent and you were very helpful so you will definitely be the first place I check if I am looking for furniture in the future and I will be recommending you to friends!
Just to thank you for the prompt delivery of the above (in fact it arrived yesterday), have managed to assemble the chair and I am very pleased with the quality and comfort. One tiny complaint - the assembly instructions could just be a little clearer. Will certainly recommend your company to family and friends. Thank you again -----------------------------------------
Thank-you very much for your prompt cancellation of this order. Your customer service has been faultless.
Kind regards,
Mrs. H. Steel ----------------------------------
Just a quick email to say thanks for everything. My new table is great and your service was second to none. Best wishes, Martin Hart ---------------------------
Thank you for your speedy and courteous email. You're the only supplier who replied to this question and within an hour. You've given me all I need to know,chasing up suppliers and even getting it measured just for me. This is first class customer service and I really appreciate it. You can rest assured that I'll be giving you the business for now on. Thanks again Kindest Regards, Jim Donaldson Dear Alison Thanks very much for your prompt response and assistance. I will contact Jahnke directly. May I say that my whole experience in dealing with Saxen has shown me an exceptionally professional organisation that is totally customer focused. It is so refreshing these days to receive this level of exemplary service. And then to obtain a product with which I am absolutely delighted. (Jahnke CS 190 Nicolette Computer Desk) My very best wishes for your future prosperity which you and your team totally deserve. Best regards Herbert Curlis ------------------- "Saxen provided Betfair with both a friendly and supportive service, assisting us in choosing new furniture which had to be both comfortable and stylish for this customer's visible part of our office. This was followed by a very prompt delivery which was greatly appreciated" Operations Manager - Betfair
Hi Alison
I would like to say that you have offered best in class customer service under what have been challenging circumstances and I’ve been truly impressed how you have gone that extra mile to make sure we were happy with our purchases.
Sorry its all been such a hassle
I absolutely love my desk and chair- both have worked out great, so all good in the end
Take care and thanks for your support
Kate The desk which our customer purchased is the Aspen White Glass Crescent Desk with Pedestal and the Fonz Synchro Mesh Office Chair |
