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COOKIES and PRIVACY POLICY - SAXEN LTD

www.saxen.co.uk
     
Welcome to Saxen Ltd.


WHO WE ARE:

In this privacy policy references to "we", "us" and "our" are to Saxen Ltd and references to "our Website" or "the Website" are to www.saxen.co.uk


WHAT INFORMATION WE COLLECT AND HOW:


The information we collect via the Website may include:
• Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.

Under no circumstances will we hold sensitive payment details, such as your card number, expiry date and security code after your payment has been processed. All transactions are handled through our accredited payment bureaus: Sagepay and Paypal For more information on the privacy policies of these bureaus, please refer to:  http://www.sagepay.com and www.paypal.co.uk.

•  Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

•  Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.

•  Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.


WHAT WE DO WITH YOUR INFORMATION:

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws.

The contract's content will be stored. You may store the Terms and readily look them up. For safety reasons your order's data is not available via the internet. We keep this data in confidence according to our Privacy Policy.

It is your right to revoke any given consents (e.g. Newsletter) at all times.

It is your right to be able to view, correct, block or delete the stored personal data we keep about you.


THE DETAILS WE COLLECT WILL BE USED:

•  To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);

•  In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase. This can be revoked at a later stage should you wish.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us.

Third parties will not be allowed to use your personal information for their own purposes.



YOUR RIGHTS:

You have the right to request a copy of any information that we currently hold about you.

In order to receive such information please send your contact details including address and payment of £10 to cover administration expenses to the following address:

Privacy Dept.
Saxen Ltd
Riverbank Mill
2 Stoneygate Road
Newmilns, Ayrshire
KA16 9AJ


OTHER WEBSITES:

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours. We do not control any third party web sites, and are therefore not responsible for and cannot control their content. When you access third party web sites, you do so at your own risk. Your use of any third party web site may be subject to the terms of use and other guidelines, if any, contained within each respective third party web site. A link from this Web site to a third party web site does not imply that we have endorsed or approved that third party or the content of their web site. You agree to abide with any terms of use and any other terms and guidelines relating to any third party web site.

 


COOKIES:

In order to comply with the new legislation, we use a system of classifying the different types of cookies which we use on our website, or which may be dropped by third  parties throughout our website.  The classification was developed by the International Chamber or Commerce UK and explains more about which cookies we use, why we use them and the functionality you will lose should you decide you don't want to have them on your computer.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device. Cookies are NOT viruses.

Session cookies - these cookies allow website operators to link the actions of a user during a browser session, so the user can pick up where they left off and don't have to remember or start navigating the website all over again. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Persistent or tracking cookies - these cookies remain on a user's device for the period of time specified in the cookie and are used to store user preferences. They are activated each time that the user visits the website that created that particular cookie.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

Cookies used on the Website

A list of all the cookies used on the Website by category is set out below.

Strictly necessary cookies

These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Performance cookies

These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device.

These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.

Functionality cookies

These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting or advertising cookies

These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests.

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Behavioural advertising and online privacy

A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at www.youronlinechoices.eu. The guide contains an explanation of the IAB's self-regulatory scheme to allow you greater control of the advertising you see.

Using browser settings to manage cookies

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

However, because cookies allow you to take advantage of some of the Website's essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Basket, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.


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